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Terms and Conditions

Delivery Information

Postage and Packing on all orders is charged at £7.95.

Please allow 2 weeks for delivery, in some cases it may be up to 28 days. If in the unlikely event that an item you want is out of stock, you will be sent all other items that you have ordered that are in stock. Once this item comes back into stock it will be automatically posted to you straight away. You have the right to cancel the out of stock item should you wish.

To ensure the quickest possible delivery, each item you order will be delivered in a separate packet.


All our products are backed by a 30 day no quibble policy. If you are not satisfied with the products you may return the product for a full refund.


‘Dr.Heinerman’ is a doctor with extensive experience in the fields of preventive medicine and natural healing. While recommendations on represent the opinions of ‘Dr.Heinerman’ based upon his knowledge, experience and training as to safety and effectiveness, these recommendations have not been reviewed by the U.S. Food and Drug Administration or the UK’s MHRA. The material provided on this site is for educational purposes only and any recommendations are not intended to replace the advice of your doctor. You are encouraged to seek advice from a competent medical professional regarding the applicability of any recommendations with regard to your symptoms or condition.

Important Message

It is important that you do not reduce, change, or discontinue any medication or treatment without consulting your physician first. Please note that the brand names mentioned in this guide are registered properties of their manufacturers.

The following terms and conditions governing the use of are designed to protect everyone who uses and ‘Dr.Heinerman’ recommendations.

If you use this site, by that act, you agree to these terms and conditions. If you do not agree to these terms and tonditions, do not use this site. Nutriplus (owner of has the right to revise and update these terms and conditions at any time without prior notification.

Medical Content

The content of, including text, graphics, images, information obtained from our licensors and all other content, is offered on an informational basis only. No content is intended to be a substitute for professional medical advice, diagnosis or treatment. You should always seek the advice and guidance of a qualified health provider before:

  • Making any adjustment to any medication or treatment you are currently using.

  • Stopping any medication or treatment you are currently using.

  • Starting any new medication or treatment, whether or not it was discussed on

‘Dr.Heinerman’ offers his recommendations only as ‘generally informational’ and not as specifically applicable to any individual's medical problem(s), concerns and/or needs.

If you think you may have a medical emergency, call your doctor or your local health emergency service immediately. If you choose to utilize any information provided by ‘Dr.Heinerman’, his editors or any other employees of Nutriplus, you do so solely at your own risk. may contain health and medical-related materials which some may find sexually explicit and personally offensive. It is the nature of a medical site that frank talk about, and discussions on, a variety of topics may occur. Nutriplus and the staff of ‘Dr.Heinerman’ will attempt to moderate discussions and review content. From time to time, however, there may be articles and/or discussions which some people find offensive. Entry into and all the areas of this site, constitutes acceptance of this risk.

Use of Content

All content is protected by copyright under United Kingdom and foreign laws. All content remains the property of Nutriplus and its licensors. Any use of the content not expressly permitted by these terms and conditions is a breach of these terms and conditions and may violate copyright, trademark, and/or other laws. Content and features are subject to change or termination without notice at the discretion of Nutriplus. All rights, whether expressed or not, are reserved by Nutriplus and its licensors. Nutriplus authorises you to make single copies of the material found on for personal use only. You must attach the following copyright to everything you copy: ©2011, Nutriplus. All rights reserved.

Any violation of the terms and conditions immediately terminates your right to use the content contained in and you are required to destroy all copies you have made of that content.


The use of and its content is at your own risk. When using, information is transmitted in ways beyond the control of Nutriplus and ‘Dr.Heinerman’ assume no liability for the delay, failure, interruption or corruption of any data or other information in connection with use of

The web site and its content are provided ‘as is’. Nutriplus, its licensors and its suppliers, to the fullest extent permitted by law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, noninfringement of third parties' rights, and fitness for particular purpose. Specifically, Nutriplus, its licensors and its suppliers make no representations or warranties about the following: The accuracy, reliability, completeness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of

The satisfaction of government regulations requiring disclosure of information on prescription drug products with regard to the content contained on

In no event shall Nutriplus, its licensors, its suppliers or any third parties mentioned on be liable for any damages, including but not limited to incidental and consequential damages, personal injury, wrongful death, lost profits, damages resulting from lost data, business interruption resulting from the use or inability to use or the content whether based on warranty, contract, tort or any other legal theory, and whether or not is advised of the possibility of such damages. is not liable for any personal injury, including death, caused by your use or misuse of this site, content or public areas.

Message Board Rules

If you enter and use a message board or chat room, also known as community, you are solely responsible for everything you post in the those areas plus any and all consequences which may result from your posting(s). Any information you read, or use in any way, is solely your responsibility as are any consequences of any kind which may result from the use of any information posted in the communities of Do not attempt to communicate any emergency medical needs through the message boards/chat rooms of If any circumstances occur in which you believe yourself or someone else to be in any kind of danger, medical or otherwise, contact your local law enforcement agency or local emergency medical system immediately.

By entering into and using the community, you, or anyone else entering through the use of your username/password agrees:

  • Not to use a public access area in any way that violates local, state, national, or international law.

  • Not to post advertisements or solicitations without the prior written approval of Nutriplus.

  • Not to post any material, whether word, image or graphic, that is obscene, defames, threatens, harasses, abuses, slanders, embarrasses or conveys hate or ill will against any person, especially but not limited to children, group, race, culture or other entity, said content to be determined by administrator at his or her sole discretion.

  • Not to post material that infringes on the intellectual rights, copyright and/or property rights of anyone nor especially to infringe on anyone's right to privacy.

  • Not to intentionally disrupt the flow of dialogue.

  • Not to post any information pertaining to or containing information which generally falls under, but is not limited to the terms ‘chain letter’ and/or ‘pyramid scheme’.

  • Not to represent yourself to be anyone other than who you are.

  • Not to knowingly distribute viruses or any other type of harmful or disruptive computer code.

  • Never to record any information about another person without their consent including, but not limited to, email addresses.

  • Not to allow anyone other than yourself to use your username/password to post or view notices.

  • Not to spam (post the same note more than once) nor to engage in any conduct that restricts or inhibits any other person from accessing or using community as it is intended.

  • Not to engage in any activity which, in the judgment of Nutriplus exposes Nutriplus, its customers and providers to any liability. reserves the right, but is not obligated, to do any or all of the following:

  • Investigate any allegation(s) about any communication(s) that may or may not conform to the terms of the message board/chat room rules and determine, at its sole discretion that such communication should and will be removed.

  • Remove postings which are deemed to be abusive, illegal, disruptive, or in any way fail to conform with the message board/chat room Rules at the sole discretion of the staff.

  • Terminate user access to any or all public area(s) including the entirety of the site upon any breach of any terms and conditions of use at the sole discretion of the staff.

  • Monitor, record or disclose any communication in the community.

  • Edit or delete any communication(s) posted on the site including community, regardless of whether such communication(s) violate any rules or standards including these rules.

Nutriplus reserves the right to take any action it deems necessary to protect the personal safety of our guests and public. Nutriplus has no liability or responsibility to users of the Nutriplus or any other person or entity for performance or non-performance of the aforementioned activities

Under no circumstances, including but not limited to negligence, shall Nutriplus or any of its affiliates be liable for any direct, indirect, incidental, or consequential damages that result from the use of or any information found thereon. You specifically acknowledge and agree that is not liable for any defamatory, offensive or illegal conduct of any user.

If you are dissatisfied with, with any information found thereon including community, or with any terms and conditions, your sole and exclusive remedy is to discontinue using

Advertisements and Links to Other Sites

Nutriplus does not endorse the content on any third party web sites. Nutriplus is not responsible for the content of linked third-party sites, sites framed within the site, or third party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party web sites is at your own risk and subject to the terms and conditions of use for those sites.


You agree to defend, indemnify and hold Nutriplus, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these terms and conditions.


You expressly agree that exclusive jurisdiction for any dispute with Nutriplus, or in any way relating to your use of, resides in the courts of the United States and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the United States in connection with any such dispute including any claim involving Nutriplus or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers.

These terms and conditions are governed by the internal substantive laws of the United States without respect to its conflict of laws principles. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect. No waiver of any of these terms and conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.


Access to the content on may not be legal by certain persons or in certain countries. If you access, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The following provisions survive the expiration or termination of these terms and conditions for any reason whatsoever: Liability, User Submissions, Indemnity, Jurisdiction, and Complete Agreement.

Except as expressly provided in a particular ‘legal notice’ on, these terms and conditions constitute the entire agreement between you and with respect to the use of and content. Your use of is also subject to the privacy policy.

regarding this website should be directed to:

Telephone UK customer services: 0845 603 6237 (local call from UK).
Opening Hours: Mon-Fri: 9am to 5pm, 24hr answerphone all other times.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Nutriplus. The reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.